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YWCA Careers

YWCA Careers

         

Be the Change You Want to See

Since 1914, YWCA Tulsa has been committed to empowering women and eliminating racism. So when it comes to our team, we work to recruit people who share our passions, who have fresh ideas, experience, talent and a strong desire to serve. Learn more about our culture.

If you want to contribute meaningful work at one of the leading nonprofits in the region, consider coming to work for YWCA. Full-time employees receive a generous benefits package.

Click here to access our employment application. To apply, please complete the application and follow the instructions below each opening below.

Current Openings

Full Time

Part Time

Internships


Full Time

Refugee Services Manager

YWCA is hiring a full-time Manager for the Refugee Services program in our Immigrant & Refugee Services department. The Refugee Services Manager supervises a team of three caseworkers and manages a federal grant for refugee social services, with an emphasis on job development. Our program assists several hundred refugees resettle in Tulsa through case management, referrals, job placement and English classes. 
 
The Manager is responsible for implementing all aspects of the Refugee Social Services grant, which funds YWCA to help refugees become economically self-sufficient a quickly as possible. Grant management includes data tracking, preparing reports, liaising with the Oklahoma Department of Human Services and other organizations, managing the budget, and ensuring YWCA fulfills the contract. The Manager is the face of YWCA to area employers and helps make a compelling case for hiring newly arrived refugees. They also cultivate the many organizational partners who are vital to effectively serving refugees. 
 
The ideal candidate has a mix of social work skills, job development experience, and a strong business sense. They are quick on their feet, able to troubleshoot a variety of issues, and can still manage all the details so nothing falls through the cracks. A background in case management of diverse, high-needs clients a big plus. Preference will be given to individuals with experience working with refugees. Bachelor's degree required; master's a plus. 
 
Download the full job description here. To apply, email a completed application form, cover letter, and resume to mtahaie@ywcatulsa.org with "Refugee Services Manager" in the subject line. Applications will be accepted on a rolling basis.

Administrative Coordinator - Immigrant & Refugee Services

YWCA's Immigrant & Refugee Services department is hiring a full-time bilingual (Spanish) Administrative Coordinator to manage our front desk and behind-the-scenes operations. This is a critical role for our department, as the front desk is "mission control" for our busy, fast-paced, multicultural office that sees dozens of calls, walk-ins, and appointments each day. The Administrative Coordinator is the frontline of customer service for our current and prospective clients, ensuring they have a positive experience when accessing our services. 

The Coordinator is responsible for maintaining client relations and performing a variety of administrative tasks, including scheduling, answering phones, processing payments, and managing office supplies and inventory. The Coordinator supports staff members in four program areas: Refugee Services, Immigration Legal Services, Language Services and Project Citizenship. The Coordinator also translates official documents for clients and provides interpreting support when needed.

The ideal candidate is a self-motivated, level-headed, customer-oriented problem solver who can juggle multiple tasks at the same time. Demonstrated intercultural skills are a big plus. Preference will be given to candidates with direct experience working in a busy office environment requiring multi-tasking and prioritizing. Associate's degree required; bachelor's a plus. English and Spanish fluency a must. 

Download the full job description here. To apply, email a completed application form, cover letter, and resume to mtahaie@ywcatulsa.org with "Administrative Coordinator" in the subject line. Applications will be accepted on a rolling basis.


Administrative Assistant - Immigration Legal Services Program 

Position DescriptionProvides support to Immigration Legal Services Program operations. Responsible for screening callers and walk-in appointments. Handles multiple line phone and general administrative duties. Supports Program Manager and Immigration Program staff. Data entry of time-sensitive information. Schedules/confirms immigration staff appointments. Assist Immigration Program staff with communicating case updates to clients as needed. Assist agency staff with immigration document translation and providing direct translation or interpreting as needed.

Principal Responsibilities and Duties:

  • Answers agency phone lines and provides information.
  • Screens callers and walk-in clients to determine appropriate level of immigration consultation.
  • Schedules immigration client appointments.
  • Provides information to walk-in clients.
  • Assistance with documentation and record keeping of agency reporting requirements.
  • Provides professional interpreting and translating services as needed.
  • Participates in YWCA functions and community events as needed and requested by the Director.
  • Monitors Program supply orders.
  • Attends trainings/agency meetings related to job responsibilities as approved by Manager.
  • Data entry and management on agency-wide database and legal management database.
  • The majority of duties performed, but not meant to be all-inclusive or to prevent other duties from being assigned.

Required Qualifications:

  • Must be able to work with minimal supervision and multitask.
  • Intermediate to advanced computer skills in Microsoft Office and various databases.
  • Ability to speak, read, and write English as well as Spanish fluently.
  • Excellent customer service skills.
  • Must be an advocate for the mission, values and goals of YWCA Tulsa.
  • Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, status as a covered veteran, and socio-economic background cultures.
  • Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
  • Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
  • Strong commitment to learning, growth, and continuous improvement. 

Education/Experience:

  • Associates Degree required, or higher degree preferred.
  • Two years of customer service experience.
  • Fluency in Spanish.
  • Social service experiences a plus.

Please complete the online employment application. Email the completed application, resume, and cover letter to administrator@ywcatulsa.org with "Immigration Program Administrative Assistant" in the subject line. Applications accepted on a rolling basis.


Fitness and Aquatics Manager - East Health & Wellness Center

Position Description: Under the guidance of the Director of Health & Wellness, the Fitness & Aquatics Manager is responsible for the organization, delivery, and quality of YWCA Tulsa fitness & aquatics program(s) to the membership, program participants, and community, and for all aspects of pool and facility operations, including supervision of staff and contractors at the YWCA East location.

Supervisory Responsibilities:

  • Provides a safe environment for members by assisting in the hiring, training, evaluating, and managing qualified staff to teach and assist with the aquatics and fitness programming.
  • Creates a friendly, positive, customer service environment through employee training, oversight and performance reviews.  
  • Schedules staff, programs, and usage to ensure smooth operations and cost effectiveness for the organization.
  •  Addresses complaints and resolves problems.
  • Ensures that all fitness and aquatics staff members and contractors have current and appropriate certifications needed by their job descriptions. 
  • Develop and implement program operating policies and needs.
  • Work with supervisor in creating annual program goals and budgets.
  • Manage a program costs to work within set budget.

Program Responsibilities:

  • Implements quality fitness, health and aquatic programs for members of all ages and abilities.
  • Provides input for scheduling programs and facility usage for members of all abilities, including special populations, to ensure smooth operations and cost effectiveness.
  • Manage membership database, billing and member accounts.
  • Manage group fitness schedules.
  • Work front desk or drop-in child care shifts, plus water fitness classes, swimming lessons, and swim team practices when appropriate.    
  • Ensures a clean aquatic environment for members by overseeing the chemical and mechanical operations of the pool and spa.
  • Maintain all proper Health Department certifications and standards.
  • Provides a clean and safe environment of the facility.  
  • Promotes pool and facility rentals and coordinates their activities.

Required Qualifications:

  • Must possess and maintain current CPR/First Aid, American Red Cross Lifeguard, Pool Operators, American Red Cross Water Safety Instructor, Water Fitness and Group Fitness certifications and be able to respond to safety/emergency situations. 
  • Ability to instruct classes and communicate with people of all ages, races, and socio-economic backgrounds effectively.
  • Ability to manage, assign, and delegate responsibilities and to accomplish desired results through aquatic and fitness personnel.
  • Effective interpersonal and customer service skills in working with staff at all organizational levels and members.
  • Ability to make decisions in the best interest of the YWCA.
  • An understanding of human physiology and anatomy in order to safely promote physical fitness for members.
  •  An understanding of pool mechanics, chemistry of water and the filtration system well enough to solve problems and make corrections.
  • Intermediate to advanced skills in Microsoft Office products.
  • Ability to learn and navigate fitness center databases, Daxko.
  • Ability to develop team concepts of success and supervise the staff to accomplish the pre-set goals.
  • Ability to organize available resources to provide programs and to schedule staff efficiently.
  • Must be an advocate for the mission, values and goals of the YWCA Tulsa.
  • Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
  • Work on skills that can help communicate her/his point to an audience belonging to a completely different identity and/or background.  These differences can be identity-based, geographical, ethical, political, or historical.Work schedule includes, but not limited being on call during all hours of operation.
  • Current Oklahoma Driver’s License and proof of current insurance.

Education/Experience:

  • Bachelor’s Degree preferred.
  • Certification from an accredited aquatics organization such as AEA/AFAA.
  • At least two years' experience instructing or managing health and wellness and/or aquatics programs.
  • Maintain American Red Cross Lifeguard, American Red Cross Water Safety Instructor, CPR/First Aid, Pool Operators, and Water Fitness certifications.
  • Lifeguard Instructor Certification preferred.
  • Water Safety Instructor Trainer Certification preferred.

To apply, email a completed application form, cover letter, and resume to administrator@ywcatulsa.org with "Fitness & Aquatics Manager" in the subject line. Applications will be accepted on a rolling basis.


Maintenance Coordinator

Position Description: Responsible for planning, organizing, leading, and cost-effective management of the maintenance and facilities functions at three YWCA facilities. Responsible for establishing and maintaining an effective preventative and predictive maintenance program which encompasses all facilities, in particular the pool/spa/fitness areas at the East and PJW Midtown locations.

Principal Responsibilities and Duties:

Staff Relations

  • Close working relationship with the Director of Health & Wellness, in addition to strong communication skills to interact with internal and external customers and suppliers.
  • Supervise custodial staff during business operation hours.

Maintenance and Repairs

  • Preventative maintenance of facility equipment, including pool/spa resources, and HVAC.
  • Schedules facility modifications, including cost estimates.
  • Repair as much as possible on own. Schedules repairs for plumbing, electrical, roofing, landscape and receives estimates for services.
  • Facilities maintenance point person. Centralize organization requests for three facilities (repairs, furniture, general maintenance, weather related needs, promotional signage etc).
  • Conduct and document regular facilities inspections.
  • Plan and manage facility central services such as, security, cleaning, waste disposal, weather preparations, and parking.
  • Obtain quotes and payments from vendors and suppliers following procurement procedures.
  • Provides technical support and supervision of vendors for the repair of equipment and building and grounds.
  • Ensure delivery schedules, quantity and quality criteria are met.
  • Advise on and monitor energy efficiency.
  • Assure security of the facility. Respond to facility and equipment alarms and system failures.
  • First responder for urgent, unplanned/unexpected issues/problems with facility.
  • Ability to monitor/oversee facility functions after hours.

Program and Event Support

  • Allocate and manage facility space for maximum efficiency.
  • Oversee and coordinate room set-ups and break down for events and meetings.
  • Attention to aesthetics and ensuring professional presentation in all client facing areas.

Financial and Policy Management
 

  • Develop and implement a facility management program including preventative maintenance and life-cycle requirements.
  • Ensure compliance with health and safety standards and industry codes.
  • Implement best practice processes to increase efficiency.
  • Calculate and compare costs for goods and services to maximize cost-effectiveness.
  • Check completed work by contractors and vendors. Verify payment and invoicing match contract pricing. Prepare and track facility budget as outlined in financial policy. Monitor expenses and payments.
  • Communicate project progress to appropriate staff and vendors.
  • Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases.
  • Essential to stay current with changing technologies and regulations to successfully perform the duties of this role.
  • The duties in this job description represent the major functions but are not intended to be all-inclusive.                 

Required Qualifications:

  • Be an advocate for the mission, values and goals of the YWCA Tulsa.
  • Highly organized, attention to detail, effective time management skills, strong follow through.  Ability        to lead projects, multi-task and work with minimal supervision, and consistently meet deadlines. Shows initiative in all aspects of the job.
  • Required to transport themselves to and from locations, meetings, pick-up supplies, equipment, etc.   Mileage will be reimbursed according to YWCA Tulsa policy.
  • High level of professionalism while remaining flexible, proactive, and resourceful in meeting the daily responsibilities of the position.
  • Strong customer service skills, interpersonal skills and team player.  Presents a positive attitude, flexibility and adaptability in our fast-paced environment.
  • Ability to analyze complex problems and identify practical and creative solutions. Be able to gather information, make decisions in a timely manner, and communicate findings in most efficient manner.
  • Works effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
  • Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.  
  • Strong commitment to learning, growth and continuous improvement.

Education/Experience:

  •  Associate’s degree or higher education desired. Relevant experience may substitute for the degree requirement on a year-for-year basis. In addition to the desired education, individual will need to demonstrate managerial experience and related abilities to include purchasing, supplies, grounds keeping and equipment repair.
  • Must be able to successfully handle multiple tasks, often with conflicting priorities.
  • Working knowledge of OSHA codes and industry regulations for health, safety and environmental controls is also desirable.
  • Willingness and readiness to accept new responsibilities and other duties as conditions warrant.
  • Proficient IT skills, including word processing, spreadsheets, and use of various databases. Intermediate knowledge of relevant software such as MS Office (Word, Excel, Outlook, and PowerPoint).
  • Pool Operators Permit preferred; training/certification must be completed during training cycle.

To apply, email a completed application form, cover letter, and resume to administrator@ywcatulsa.org with "Maintenance Coodinator" in the subject line. Applications will be accepted on a rolling basis.

 


Part Time

Interpreters (contract)

YWCA Tulsa is seeking experienced interpreters of Spanish, Burmese, Zomi, Arabic, French, Vietnamese, Korean, Portuguese, and other languages to expand our contractor pool for client requests. Contract interpreters receive assignments based on availability and volume of client requests; numbers of jobs will vary from week to week. 

Interpreters process information quickly and concisely, recognize sensitive cultural differences and are professional and courteous at all times. Interpreters uses appropriate terminology and understand common industry procedures and practices. Interpreting assignments may be technical or non-technical in the following fields: healthcare, government services and education. Contract interpreters are responsible for traveling to client sites by appointment. 

Major Responsibilities
  • Abide by professional interpreting ethics, especially around confidentiality, accuracy, and impartiality 
  • Render correct concepts and meanings according to the conventions of established interpretation protocol
  • Provide clear and accurate renditions with no additions or omissions
  • Employ excellent customer service, clear enunciation and pronunciation, and a pleasant and professional voice as well as polite forms of expression
  • Maintain a professional demeanor throughout the assignment at all times
  • Provide clarification and cultural brokering using excellent judgment and skill
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment
  • Have access to the internet, an email account for communication on assignments, and Excel for tracking hours
  • Have reliable transportation for travel to and from assignments
  • Work well independently and operate in the best interests of YWCA
Qualifications
  • Fluency in English and target language 
  • Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the limited English proficient client
  • Excellent listening, retention and note-taking skills to maintain a high level of accuracy
  • Ability to concentrate and to stay detached from the conversation, remaining neutral and objective at all times and following client's instructions closely
  • Ability to explain idiomatic expressions and cultural nuances to avoid miscommunication
  • Certification in interpretation strongly preferred, extensive experience interpreting in formal settings may be substituted for credentials

YWCA offers an hourly rate of $25 and provides mileage reimbursement. To apply, please submit a resume and cover letter sharing your credentials, work experience and availability to interpretation@ywcatulsa.org.


ELL Civics Instructor (PT)

Position Description: Responsible for teaching curriculum plans to assist immigrants and refugees in achieving linguistic and citizenship competency to pass naturalization exam.
  • Instruct immigrant and refugee students using best practice ESL methods and materials to increase students’ functional language competency, and to reach students’ educational and other goals. 
  • Maintain excellent student records including attendance, pre-, mid-, and post-tests, student/class outcomes, and submit data as per Language Services Procedures in a timely manner.
  • Adhere to government grant requirements.
  • Instruct immigrant and refugee legal permanent residents using civics and citizenship curriculum to increase students’ knowledge of the naturalization process to become US citizens, and promote civic and community engagement.
  • Plan and implement lessons and activities appropriate to the type and level of class being taught, whether English language, pre-GED, or Project Citizenship.
  • Substitute for other teachers when necessary depending on availability.
  • Attend required Language Services departmental meetings as requested.
  • Engage in a minimum of 15 hours of professional development during the fiscal year.
  • Participate in YWCA functions as needed and requested by the Director.
  • Comply with all YWCA policies and procedures.
  • The duties in this job description represent the major functions but are not intended to be all-inclusive.
Required Qualifications:
  • Ability to fluently speak, read, and write English, and another language preferred.
  • Effective oral and written communication skills, especially as required in preparing lessons and working and interacting with diverse groups of students, internal and external contacts.
  • Excellent organizational skills.
  • Must be an advocate for the mission, values, and goals of YWCA Tulsa.
  • Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, as well as socioeconomic backgrounds.
  • Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
  • Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
  • Strong commitment to learning, growth, and continuous improvement.
  • Reliable transportation and the ability to travel to multiple class sites.
Education/Experience:
  • Bachelor's degree required
  • TESL certification required
  • Two years' experience in adult education required
  • Oklahoma or other current teaching certificate a plus
  • Experience teaching Civics and US history and/or naturalization process a plus 

Please complete the online employment application. Email the completed application and resume with "ELL Civics Instructor" in the subject line to dkeathley@ywcatulsa.org. Applications accepted on a rolling basis.


Lifeguard (PT)

YWCA Tulsa is looking for dedicated, indoor, part-time lifeguards.

  • American Red Cross Lifeguard certification required; WSI certification and bilingual in Spanish a plus. We will certify qualified candidates.
  • Hours: 16 hours per week at our East Campus
  • Spanish fluency required

Pay based on experience. Gym membership included. 

Please complete the online employment application. Email the completed application and resume with "Lifeguard" in the subject line to administrator@ywcatulsa.org. Applications accepted on a rolling basis.


Swim Instructors (PT)

Come be a part of the YWCA Tulsa team as a part-time swim instructor. Red Cross Water Safety Instructor certification required; bilingual in Spanish preferred. We will certify qualified candidates.

Please print and complete the online employment application and email the completed application and resume with Swim Instructor in the subject line to administrator@ywcatulsa.org.


Drop-In Child Care Attendant

Opening for part-time child care attendants for children whose parents are participants in our educational programs. Children range in age from 6 weeks through 8 years. You will provide developmentally-appropriate care, comfort, nurturing and guidance to infants/toddlers in order to enhance their emotional and physical growth as outlined by NAEYC and State Licensing guidelines.

Duties include: Ensure the cleanliness, orderliness, and safety of facility according with health and hygiene standards, including but not limited to the toileting area, toys, cots, sheets, and diaper changing area.

Gym membership included. Schedules may vary including some evening and weekends.

Spanish bilingual required.

Please send resume and application with Drop-In Child Care Attendant in the subject line to administrator@ywcatulsa.org


Internships

Communications Internship

YWCA seeks an energetic and skilled individual with a wide range of administrative and technical skills to assist with content creation, marketing-related projects, website maintenance and social media. This position is estimated at 12 to 20 hours per week and is an unpaid, intern position which typically runs for 3-4 months. We have seasonal opportunities and are willing to consider applicants year-around.

Internship Objectives and Responsibilities:

  • Increase public awareness of YWCA Tulsa as an organization and its programs by assisting in creation and output of external communications.
  • Content creation for social media, including Twitter, Facebook and Instagram, will consist of finding articles and information relative to YWCA’s mission
  • Assist in updating Content Management System (website) as necessary
  • Media list management
  • Write mission-centric blog and short-form articles in journalistic prose
  • Work with team to cover YWCA Tulsa events.
  • Archive YWCA news coverage
  • Miscellaneous duties as assigned.

Prerequisite skills:

  • Ability to communicate effectively using a variety of styles and techniques appropriate to the audience.
  • Effective oral and written communication skills. AP Style knowledge. Comfortable conducting interviews for content creation.
  • Ability to listen and provide accurate information.
  • Intermediate to advanced skills in Microsoft Office products and social media.
  • Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
  • Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
  • Strong commitment to learning, growth, and continuous improvement. 

Education/Experience:

  • Students pursuing a Bachelor’s degree in Journalism, Public Relations, or related degree field.

Optional skills:

  • CMS Knowledge (ex: Wordpress, Caffeine, Moodle)
  • Adobe Creative Suite Knowledge
  • Hootsuite and social media tools knowledge

If you are interested in expanding your skill set, learning about a non-profit environment which is enhanced by our social justice mission, and value an engaging culture please submit your resume for this unpaid internship to internship@ywcatulsa.org


YWCA is committed to:

  • Providing equal employment opportunity to those qualified.
  • Recruiting and hiring people in all job classifications without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity and gender expression, genetic information, marital status, amnesty, status as a covered veteran, or any other characteristic protected by law.

Learn more about our culture here.